1. Case Basic Information

1.1 Project Subject
- Provider: HELLA WATER, a professional supplier of high-performance water treatment product, specializes in customized grey water treatment solutions for residential, commercial, and public scenarios.
- Core Products: Three types of grey water treatment systems (Sedimentation Filtration Device, Multi-stage Filtration System, MBR Integrated Equipment)
- Project Objective: Treat 500-3000L/H of grey water (toilet, laundry, kitchen, shower wastewater) to meet recycling or discharge standards, realizing water conservation and environmental protection.
1.2 Treatment Scale & Water Quality Parameters
Treatment Scale
| System Type | Processing Capacity |
|---|---|
| Sedimentation Filtration Device | 500L/H, 1000L/H, 3000L/H |
| Multi-stage Filtration System | 500L/H, 1000L/H, 3000L/H |
| MBR Integrated Equipment | 500L/H, 1000L/H, 3000L/H |
Inlet Water Quality
| Parameter | Value |
|---|---|
| pH | 6–8 |
| TDS (Total Dissolved Solids) | 850 – 900 ppm |
| Turbidity | 130 – 150 NTU |
| COD (Chemical Oxygen Demand) | 100–500 mg/L (varies by grey water type) |
| BOD₅ (Biochemical Oxygen Demand) | 50–200 mg/L (varies by grey water type) |
| Oil Content | 10–50 mg/L (kitchen grey water) / <5 mg/L (toilet/laundry grey water) |
| Escherichia coli | 10³–10⁵ CFU/100mL |
Effluent Water Quality (By System Type)
| System Type | Effluent Standards |
|---|---|
| Sedimentation Filtration Device | Turbidity <5 NTU; No pathogens; Suitable for toilet flushing/greening |
| Multi-stage Filtration System | Turbidity <3 NTU; TOC removal rate >80%; Odor-free; Suitable for car washing/cleaning |
| MBR Integrated Equipment (With MBR) | Turbidity <1 NTU; BOD <10 mg/L; Ammonia nitrogen <1.5 mg/L; Meets Class A discharge/reuse standard |
1.3 Design Standards & Compliance
The systems adhere to core national and industrial standards, including:
- GB/T 18920-2022: Reclaimed Water for Urban Miscellaneous Use
- GB 50335-2016: Code for Design of Building Water Supply and Drainage and Heating Engineering
- JB2932-1999: Technical Specifications for Water Treatment Equipment
- ISO 9001: Quality Management System Certification
1.4 Application Scenarios
- Sedimentation Filtration Device: Low-pollution grey water (school toilets, office building washrooms) for toilet flushing/greening.
- Multi-stage Filtration System: Low-to-medium pollution grey water (laundry rooms, public bathrooms) for cleaning/car washing.
- MBR Integrated Equipment: High-organic matter grey water (communities, hotels, commercial kitchens/showers) for comprehensive reuse.
2. Project Core Pain Points & Requirements

2.1 Industry Common Pain Points
- Variable Pollution Load: Grey water from different sources (toilet, kitchen, shower) has distinct pollutant compositions (oil, COD, surfactants), making unified treatment challenging.
- Space Constraints: Residential and commercial areas have limited installation space, requiring compact or buried design.
- Low Operation & Maintenance Capacity: Most users lack professional water treatment technicians, demanding simple, low-frequency maintenance.
- Diverse Reuse Needs: Effluent may be used for flushing, greening, or car washing, requiring targeted water quality control.
- Water Quality Fluctuations: Irregular water use leads to fluctuations in flow and pollutant concentration, affecting treatment stability.
2.2 Customer Core Requirements
- Targeted Treatment: Match system type to grey water pollution level (low/medium/high) for cost-effectiveness.
- Compact Design: Support fully buried/above-ground installation, adapting to limited space (0.8–4 m²).
- Easy Operation & Maintenance: Minimize manual intervention; maintenance frequency ≤ once per quarter.
- Compliant Reuse: Effluent meets corresponding water quality standards for intended use (flushing/greening/car washing).
- Customizable Configuration: Adapt to flow rate, power supply, and automation level (manual/semi-automatic/fully automatic).
3. Hella Water Customized Solutions

3.1 Three Types of Tailored Systems
3.1.1 Sedimentation Filtration Device (Low Pollution, Low Cost)
- Process Design: Gravity Sedimentation + Quartz Sand Filtration + 5μm PP Cotton Filtration + UV Disinfection.
- Core Configuration: Liftable ash collection tray (for slag removal); Quartz sand filter bed; UV sterilization lamp (254nm).
- Key Advantages:
- Ultimate space optimization (fully buried design, only maintenance openings on the surface).
- Zero biochemical sludge (pure physical treatment, no microbial management).
- Low energy consumption (only UV requires power).
- Applicable Scenarios: Low-grease/low-COD grey water (toilet washrooms); Reuse for flushing/greening.
- Supporting System: Optional pre-grease trap for low-oil grey water, aligning with pre treatment filtration system standards.
3.1.2 Multi-stage Filtration System (Medium Pollution, Balanced Performance)
- Process Design: Self-cleaning Filter + 5μm PP Cotton Filtration + Granular Activated Carbon Adsorption + 1μm Sintered Carbon Filtration + UV/Chlorine Disinfection.
- Core Configuration: Pressure difference-triggered self-cleaning filter; Activated carbon layer (odor/residual chlorine removal); Dual disinfection (UV + backup chlorine).
- Key Advantages:
- No biological management (no sludge generation); Automatic backwashing reduces maintenance.
- Quick start (no microorganism cultivation, ready to use).
- Modular expansion (parallel connection for flow increase).
- Applicable Scenarios: Low-to-medium pollution grey water (laundry rooms/public bathrooms); Reuse for cleaning/car washing.
- Supporting System: Integrated chemical dosing system for backup chlorine disinfection.
3.1.3 MBR Integrated Equipment (High Pollution, High Quality)
- Process Design: Anaerobic Tank + Aerobic Tank + MBR Membrane Separation + Sodium Hypochlorite/UV Disinfection.
- Core Configuration: Submersible mixer (anaerobic tank); Aerator (gas-water ratio 15:1); 0.1μm hollow fiber MBR membrane; PLC control system.
- Key Advantages:
- Excellent effluent quality (meets Class A standard); Strong shock load resistance (MLSS 8,000–15,000mg/L).
- 90% sludge reduction (sludge age up to 30 days); Unattended operation support.
- Applicable Scenarios: High-organic matter grey water (communities/hotels/kitchens); Comprehensive reuse.
3.2 Core Technical Highlights
| Highlight | Description |
|---|---|
| Customizable Scale | 500–3000L/H flow rate options to match different user needs. |
| Flexible Installation | Fully buried/above-ground/skid-mounted designs adapt to space constraints. |
| Gradient Cost Configuration | Three system types with different investment levels (low/medium/high) for cost optimization. |
| Intelligent Automation | PLC control supports real-time monitoring, automatic cleaning, and remote data transmission (optional). |
4. Project Effectiveness Verification
4.1 Pollutant Removal Efficiency (By System Type)
| Pollutant | Sedimentation Filtration Device | Multi-stage Filtration System | MBR Integrated Equipment (With MBR) |
|---|---|---|---|
| Turbidity | ≥96.7% (150 NTU → <5 NTU) | ≥98% (150 NTU → <3 NTU) | ≥99.3% (150 NTU → <1 NTU) |
| TOC | – | >80% | ≥85% |
| BOD₅ | – | – | ≥95% (200 mg/L → <10 mg/L) |
| Escherichia coli | 100% (Pathogen-free) | 100% | 100% (<10 CFU/100mL) |
| Oil Content | ≥80% (With pre-grease trap) | ≥90% | ≥95% |
4.2 Operational Performance
- Stability: All systems operate stably under ±20% flow fluctuations; MBR system withstands ±30% COD concentration changes.
- Maintenance Frequency:
- Sedimentation Filtration: Clean ash tray monthly; Replace PP cotton quarterly.
- Multi-stage Filtration: Automatic self-cleaning; Replace activated carbon every 6 months.
- MBR Equipment: Inspect quarterly; Clean membrane every 6 months.
- Energy Consumption:
- Sedimentation Filtration: Very low (only UV power, ≈5–10W).
- Multi-stage Filtration: Medium (self-cleaning + UV, ≈50–100W).
- MBR Equipment: Higher (aeration + suction pump, ≈300–500W).
4.3 Economic & Environmental Benefits
- Water Conservation: Annual water savings ≈146–876 m³ (500L/H–3000L/H, 8 hours/day, 365 days/year).
- Cost Savings: Reduce freshwater purchase costs by 30–50% (based on 0.2 USD/m³ freshwater price).
- Environmental Impact: Reduce urban sewage discharge by 146–876 m³/year; Lower carbon footprint via water reuse.
5. Case Corresponding Product Quotation Description
5.1 Sedimentation Filtration Device Quotation
| Flow Rate | Configuration | EXW Price (USD) | FOB Price (USD) | CIF Price (USD) |
|---|---|---|---|---|
| 500L/H | Self-built sedimentation tank | 1400 | 1800 | 2000 |
| 500L/H | Carbon steel sedimentation tank | 2200 | 2600 | 3000 |
| 1000L/H | Self-built sedimentation tank | 2000 | 2400 | 2800 |
| 1000L/H | Carbon steel sedimentation tank | 3000 | 3500 | 4000 |
| 3000L/H | Self-built sedimentation tank | 3300 | 3800 | 4200 |
| 3000L/H | Carbon steel sedimentation tank | 5600 | 6300 | 7200 |
5.2 Multi-stage Filtration System Quotation
| Flow Rate | EXW Price (USD) | FOB Price (USD) | CIF Price (USD) |
|---|---|---|---|
| 500L/H | 1600 | 2000 | 2200 |
| 1000L/H | 2550 | 3000 | 3200 |
| 3000L/H | 4850 | 5350 | 5800 |
5.3 MBR Integrated Equipment Quotation
| Flow Rate | Configuration | EXW Price (USD) | FOB Price (USD) | CIF Price (USD) |
|---|---|---|---|---|
| 500L/H | Without MBR | 6000 | 6400 | 7200 |
| 500L/H | With MBR | 7400 | 7800 | 8200 |
| 1000L/H | Without MBR | 8650 | 9150 | 9650 |
| 1000L/H | With MBR | 9800 | 10300 | 10800 |
| 3000L/H | Without MBR | 11800 | 12400 | 13200 |
| 3000L/H | With MBR | 15000 | 15600 | 16400 |
5.4 Quotation Terms
| Term Type | Details |
|---|---|
| Validity Period | 30 working days from the date of quotation |
| Customization | Support flow rate, material (316L stainless steel/FRP/PVC), and automation level customization (price varies) |
| Delivery Cycle | 10–15 working days after order confirmation |
| Warranty Period | 12 months from the date of delivery (free repair/replacement for non-human damage) |
| Additional Services | Free operation manual and online technical support; On-site installation guidance available at extra cost |
6. Frequently Asked Questions (FAQ)
6.1 System Selection
Q: How to choose the right grey water treatment system?
A: Select based on grey water source and reuse purpose: 1) Toilet washrooms (low pollution) → Sedimentation Filtration Device; 2) Laundry/bathrooms (medium pollution) → Multi-stage Filtration System; 3) Kitchen/showers (high organic matter) → MBR Integrated Equipment. For large flow needs, multiple systems can be connected in parallel.
6.2 Installation & Space
Q: What are the space requirements for installation?
A: 1) Sedimentation Filtration Device: 0.8–1.2 m² (fully buried/above ground); 2) Multi-stage Filtration System: 1.5–3 m² (ground floor); 3) MBR Integrated Equipment: 2–4 m² (fully buried/above ground). All systems support customized design for narrow spaces.
6.3 Maintenance & Upkeep
Q: How often do the systems require maintenance, and is it complicated?
A: Maintenance is simple and low-frequency: 1) Sedimentation Filtration: Clean ash tray monthly, replace PP cotton quarterly (15 minutes per time); 2) Multi-stage Filtration: Automatic self-cleaning, replace activated carbon every 6 months; 3) MBR Equipment: Clean membrane every 6 months (PLC can automate cleaning). No professional technical background is required.
6.4 Customization & Automation
Q: Can the system be customized for outdoor installation or remote monitoring?
A: Yes. We offer UV-resistant housings for outdoor use and IoT modules for real-time data remote transmission (cost +15%). Automation levels can be selected: manual, semi-automatic (automatic cleaning), or fully automatic (backup unit switch, cost +20%).
6.5 Effluent Safety & Reuse
Q: Is the treated effluent safe for direct reuse (e.g., greening, car washing)?
A: Yes. Each system’s effluent meets corresponding reuse standards: 1) Sedimentation Filtration: Safe for greening/toilet flushing; 2) Multi-stage Filtration: Suitable for car washing/cleaning; 3) MBR Equipment: Meets Class A standard, usable for comprehensive scenarios. We provide third-party water quality testing reports for verification.
Would you like me to prepare a detailed system selection guide that includes a questionnaire to confirm grey water parameters, space constraints, and reuse needs, helping you quickly match the most suitable solution?


