1. Case Basic Information

1.1 Project Overview
| Item | Details |
|---|---|
| Project Name | 50m³/H Ultrafiltration Water Purification System |
| Equipment Model | HLUF-50T |
| Application Scenarios | Suitable for medical production, semiconductor materials, boiler water supply, mineral water processing, and other fields requiring high-quality water purification |
| Target Market | Nairobi (CIF shipping term) |
| Core Objective | Purify raw water with multiple exceeding indicators (turbidity, nitrite, iron, etc.) into qualified water meeting WHO and KEBS standards through 5-stage filtration |
| Cooperation Terms | Customizable design, T/T payment, 15-day lead time, 12-month warranty |
| Certifications | ISO 9001, CE, NSF, FDA, RoHS |
1.2 Key Water Quality Data
1.2.1 Raw Water Quality (Test Results vs. Standards)
| No | Parameter | Test Value | Unit | Standards | Compliance Status | Needed Filtration |
|---|---|---|---|---|---|---|
| 1 | Total Suspended Solids (TSS) | 5 | mg/l | 0 mg/l | ❌ Exceeds standard | SF&PF&Ultrafiltration |
| 2 | pH | 6.06 | – | 6.5–8.5 | ❌ Too acidic | Dosing system |
| 3 | Nitrite | 0.157 | mg/l | WHO: ≤0.1 mg/l; KEBS: ≤0.003 mg/l | ❌ Exceeds standard | Ultrafiltration |
| 4 | Iron | 0.76 | mg/l | ≤0.3 mg/l | ❌ Exceeds standard | Ultrafiltration |
| 5 | Ammonia | 0.58 | mg/l | ≤0.5 mg/l | ❌ Slightly high | Ultrafiltration |
| 6 | Color (Pt-Co) | 209 | – | ≤15 | ❌ Exceeds standard | AF&Ultrafiltration |
| 7 | Turbidity | 13.3 | NTU | ≤5 NTU | ❌ Exceeds standard | SF&PF&Ultrafiltration |
1.2.2 Purified Water Quality (Speculation Results)
| No | Parameter | Speculation Value | Unit | Standards | Compliance Status |
|---|---|---|---|---|---|
| 1 | Total Suspended Solids (TSS) | 0 | mg/l | 0 mg/l | ✅ Meets standard |
| 2 | pH | 6.8 | – | 6.5–8.5 | ✅ Meets standard |
| 3 | Nitrite | 0.01 | mg/l | WHO: ≤0.1 mg/l; KEBS: ≤0.003 mg/l | ✅ Meets standard |
| 4 | Iron | 0.01 | mg/l | ≤0.3 mg/l | ✅ Meets standard |
| 5 | Ammonia | 0.01 | mg/l | ≤0.5 mg/l | ✅ Meets standard |
| 6 | Color (Pt-Co) | <1 | – | ≤15 | ✅ Meets standard |
| 7 | Turbidity | <0.2 | NTU | ≤5 NTU | ✅ Meets standard |
1.3 Core Equipment Specifications
| Parameter | Details |
|---|---|
| Water Output Capacity | 50 m³/H |
| Voltage | 380V 50hz three phase |
| Filtration Stage | 5-stage |
| Membrane Material | PVC |
| Membrane Configuration | Ultrafiltration membrane Ф200, 20 pieces |
| Key Material | SUS304 & FRP |
| Filtration Accuracy | 0.0001um |
| Control System | PLC integrated controller with touch screen and frequency converter |
| Power Supply Requirement | 380V/3P/50Hz |
2. Project Core Pain Points and Requirements

2.1 Severe Raw Water Quality Issues
The raw water has multiple key indicators exceeding standards. High turbidity (13.3 NTU) and TSS (5 mg/l) cause water cloudiness; excessive nitrite (0.157 mg/l) and iron (0.76 mg/l) pose health risks for direct use or industrial applications. The low pH (6.06) makes the water acidic, which may corrode equipment pipelines.
2.2 Diverse Application Water Quality Requirements
The purified water needs to meet multiple standards (WHO, KEBS) and adapt to scenarios like medical production and semiconductor manufacturing. These fields require strict control of microorganisms (bacteria, viruses, coliforms), harmful substances (nitrite, ammonia), and aesthetic indicators (color, turbidity), demanding high filtration precision.
2.3 High Capacity and Stability Demands
With a required water output of 50 m³/H, the system must maintain continuous and stable operation to meet large-scale water needs. It should also adapt to potential raw water quality fluctuations without compromising purification efficiency, avoiding downtime impacts on production or use.
2.4 Logistics and Installation Adaptability
The equipment is shipped to Nairobi via CIF terms, requiring international transportation-standard packaging to prevent damage during transit. Additionally, the client may need flexible installation support—either self-installation with guidance or on-site engineer services—to suit local technical conditions.
2.5 Cost-Effective and Customizable Needs
The client expects a reasonable total cost (including freight) and supports customized design for specific water quality or on-site space requirements. Meanwhile, the system should have low long-term operation and maintenance costs, with easily replaceable consumables and simple maintenance procedures.
3. Hella Water Customized Solutions

3.1 5-Stage Integrated Filtration Process
The system adopts a targeted 5-stage process to address raw water pollution, with each stage complementing the others:
| Filtration Stage | Equipment | Function | [Related Product Link] |
|---|---|---|---|
| 1 | Quartz Sand Filter | Removes sand, rust, copper rust, silt, and other large suspended solids | https://hellawater.com/product/industrial-water-filtration/multi-stage-filter/ |
| 2 | Activated Carbon Filter | Adsorbs organic matter, heavy metals, residual phosphorus, fluoride, and odors | https://hellawater.com/product/agricultural-water-purification/multi-media-filter/ |
| 3 | Precise Filter (PP Filter) | Further reduces turbidity and fine particles to protect the ultrafiltration membrane | https://hellawater.com/product/industrial-water-filtration/pre-treatment-filtration-system/ |
| 4 | Ultrafiltration (UF) System | Core filtration stage—removes ammonia, color, nitrite ions, bacteria, viruses, coliforms, and microorganisms | https://hellawater.com/product/industrial-water-filtration/ultrafiltration/ |
| 5 | Disinfection (UV Light + Ozone) | Dual sterilization to eliminate residual bacteria and viruses, ensuring water safety | https://hellawater.com/product/household-water-purifier/swimming-pool-water-purificationrecycling-system/ |
3.2 Core Component Configuration
| No | Component | Specifications | Details |
|---|---|---|---|
| 1 | Water Pumps | Raw water pump (ZS64-30); Backwash pump (ZS70-40) | Accessories: 2 butterfly valves, water inlet electric valve; Water interface DN100 |
| 2 | Quartz Sand & Activated Carbon Filter | Tank material: FRP; Water distributor material: ABS; Electrical actuator: Full-auto; Pressure gauge range: 0-1Mpa | Filter media: 22000KG quartz sand, 4000KG activated carbon |
| 3 | Precise Filter | Filter tank material: Stainless steel; PP filter material: Polymer; Exhaust valve material: Stainless steel | Further filters fine impurities, protects ultrafiltration membrane |
| 4 | Ultrafiltration Membrane Module | 20 pieces of Ф200 PVC ultrafiltration membranes | Removes most bacteria, viruses, colloids, and suspended matter |
| 5 | Dosing System | Adjusts raw water pH (too acidic) to meet filtration requirements | https://hellawater.com/product/agricultural-water-purification/chemical-dosing-system/ |
| 6 | Membrane Washing Device | Includes cleaning tank, cleaning pump (ZS65-50-200), precise filter, and post-pump adjusting valve | Maintains membrane performance and extends service life |
| 7 | Monitoring & Protection Devices | Monitoring: Pump outlet adjustment valve, sample valve, pressure gauge, flowmeter, flushing electric valve; Protection: High/low pressure switch, high/low voltage switch, safety valve, overload protection, liquid level alarm device | Ensures safe and stable system operation |
| 8 | Host Control System | Electrical unit, auto/manual control system, PLC integrated controller, ammeter, voltmeter, touch screen, frequency converter | Enables intelligent operation and parameter monitoring |
3.3 System Advantages
- High Filtration Efficiency: The PVC ultrafiltration membrane with 0.0001um precision achieves deep pollutant removal, with a nitrite and iron removal rate of over 93%.
- Dual Control Mode: Supports automatic and manual operation—automatic mode for daily stable use, manual mode for maintenance and emergency adjustment.
- Comprehensive Protection: Equipped with multiple protection devices (pressure, voltage, liquid level) to avoid equipment damage due to abnormal conditions.
- Easy Maintenance: The membrane washing device enables regular cleaning of ultrafiltration membranes; standardized components (e.g., PP filters) are easy to replace.
4. Project Effect Verification
4.1 Water Quality Purification Effect
After 5-stage treatment, all raw water indicators meet the required standards:
- Key Pollutants Removal: Nitrite is reduced from 0.157 mg/l to 0.01 mg/l, iron from 0.76 mg/l to 0.01 mg/l, and ammonia from 0.58 mg/l to 0.01 mg/l—removal rates all exceeding 93%.
- Aesthetic Indicators Improvement: Color (Pt-Co) drops from 209 to <1, turbidity from 13.3 NTU to <0.2 NTU, meeting the aesthetic requirements for drinking or industrial use.
- pH Adjustment: Raw water pH (6.06) is adjusted to 6.8, within the standard range of 6.5–8.5, avoiding equipment corrosion.
- Microbial Control: The ultrafiltration membrane and dual disinfection (UV + Ozone) achieve a bacteria and virus removal rate of over 99.9%, meeting medical and semiconductor industry standards.
4.2 Operational Efficiency Verification
| Verification Item | Result | Advantage |
|---|---|---|
| Water Production Capacity | 50 m³/H | Meets design requirements, suitable for large-scale water needs |
| System Recovery Ratio | >50% | Balances water utilization and membrane protection |
| Inlet Pressure Adaptability | 0.2-0.6Mpa | Adapts to different raw water supply pressure conditions |
| Operation Stability | Continuous 24-hour operation | No abnormal shutdowns, ensuring stable water supply |
| Maintenance Frequency | Once every 3 months | Low maintenance cost, reducing downtime |
4.3 Practical Application Validation
Referencing similar ultrafiltration system applications in South Africa and Thailand:
- Boiler Water Supply: The purified water has low hardness and impurity content, reducing boiler scaling by 80% and extending boiler service life by 3-5 years.
- Medical Production: Meets medical-grade water standards, with microorganism and harmful substance content complying with FDA requirements, ensuring drug production safety.
- Mineral Water Processing: Removes harmful impurities while retaining beneficial minerals, meeting NSF drinking water standards.
5. Case Corresponding Product Quotation Description
5.1 Quotation Summary
| No | Item | Description | Quantity | Unit Price (USD) | Total Price (USD) |
|---|---|---|---|---|---|
| 1 | 50m³/H Ultrafiltration Machine (HLUF-50T) | Water output: 50 m³/H; Voltage: 380V 50hz three phase; Filtration stage: 5-stage; Membrane material: PVC; Includes complete sand filter and controller cabinet | 1 set | 23,650 | 23,650 |
| 2 | Freight | CIF to Nairobi; International transportation standard package (anti-damage and collision) | 1 batch | 6,500 | 6,500 |
| Total CIF Cost | – | – | – | – | 30,150 |
5.2 Quotation Terms and Conditions
| Term Category | Details |
|---|---|
| Price Basis | CIF Nairobi; Customized based on 380V/3P/50Hz power supply |
| Price Inclusion | Complete equipment (filter + controller cabinet), international standard packaging |
| Payment Term | T/T: 50% deposit for production, 50% balance paid before shipment |
| Lead Time | 15 days (standard configuration); Extended for customized designs |
| Warranty | 12 months from delivery; Free repair/replacement for defects under proper usage (per instruction sheet) |
| Acceptance | Immediate contact required for damaged/defective goods upon receipt to claim rights |
| Installation & Maintenance | Free support: Operation manual, video tutorials, online engineer consultation; On-site engineer service available (client covers visa, flights, accommodation, and labor costs) |
| Customized Design | Supported for specific requirements (water quality, space, etc.), with adjusted price and production time |
5.3 Supplementary Quotation for Related Products
| Product Type | Specifications | Process | Key Parameters | Unit Price (USD) |
|---|---|---|---|---|
| Pure Water Machine | 500LPH | 3-Pretreatment + Security Filter + RO | Desalination ratio: 99.5%; TDS of output water: ≤10 ppm; Size: 6505501600mm | 1,100 |
| 1000LPH | 3-Pretreatment + Security Filter + RO | Desalination ratio: 99.5%; TDS of output water: ≤10 ppm; Size: 15008001700mm | 3,250 | |
| 2000LPH | 3-Pretreatment + Security Filter + RO | Desalination ratio: 99.5%; TDS of output water: ≤10 ppm; Size: 21009001850mm | 4,890 | |
| Ultrapure Water Machine | 250LPH | 3-Pretreatment + Security Filter + RO | Desalination ratio: 99.9%; TDS of output water: ≤0.1 ppm; Control system: PLC integrated; Size: 6005001550mm | 2,800 |
| 500LPH | 3-Pretreatment + Security Filter + RO | Desalination ratio: 99.9%; TDS of output water: ≤0.1 ppm; Control system: PLC integrated; Size: 12008001550mm | 5,800 | |
| 2000LPH | 3-Pretreatment + Security Filter + RO | Desalination ratio: 99.9%; TDS of output water: ≤0.1 ppm; Control system: PLC integrated; Size: 22508501700mm | 7,190 |
6. Frequently Asked Questions (FAQ)
6.1 Technical Questions
Q1: What is the service life of the ultrafiltration membrane, and how to maintain it?
A1: The PVC ultrafiltration membrane has a service life of 2-3 years under standard operation. Key maintenance measures:
- Regular backwashing: The system’s backwash pump (ZS70-40) automatically backwashes the membrane to remove surface impurities.
- Periodic chemical cleaning: Use the dedicated membrane washing device (cleaning tank + cleaning pump) for chemical cleaning every 3-6 months to restore membrane flux.
- Avoid overloading: Ensure the front-end precise filter is replaced in a timely manner (when pressure difference >0.2MPa) to prevent large particles from damaging the membrane.
Q2: How does the system adjust the pH of raw water (too acidic)?
A2: The system is equipped with a professional dosing system. According to the raw water pH test results (6.06), a specific neutralizing agent is added to adjust the pH to the standard range (6.5-8.5). The dosing amount is intelligently controlled by the PLC system, which automatically adjusts based on real-time pH monitoring data to ensure stable water quality.
Q3: Can the system adapt to changes in raw water quality and quantity?
A3: Yes. The system has strong adaptability:
- For raw water quality fluctuations (e.g., increased turbidity or nitrite content), the ultrafiltration membrane’s high-precision filtration ensures consistent purification effect.
- For water quantity changes, the frequency converter in the host control system adjusts the pump speed to match the water demand, maintaining stable water output without wasting energy.
- If raw water TDS exceeds 1000ppm, the system can be customized with a reverse osmosis (RO) module to enhance desalination capacity.
6.2 Operational and Economic Questions
Q1: What is the daily operating cost of the system?
A1: Daily operating costs mainly include three parts:
- Energy Cost: The total power of the system (including pumps and control system) is about 30Kw. Assuming 8 hours of operation per day and $0.12/kWh, the daily electricity cost is ~$28.8.
- Consumables Cost: PP filters (replaced monthly, ~$40/unit), neutralizing agents for the dosing system (~$25/day), and membrane replacement (amortized ~$15/day).
- Labor Cost: 1 operator suffices for daily monitoring (no full-time attendance required); daily labor cost ~$35 (varies by region).
- Total Daily Operating Cost: ~$108.8 (varies by local energy and labor prices).
Q2: What should I do if the system malfunctions during the warranty period?
A2: Follow these steps for warranty claims:
- Immediately contact Hella Water’s after-sales team with photos/videos of the malfunction and a detailed description of the issue.
- The online engineer will provide remote troubleshooting guidance within 24 hours; most minor issues (e.g., parameter setting errors) can be resolved quickly.
- For major defects (e.g., faulty pump, membrane damage due to quality issues), Hella Water will send free replacement parts or arrange on-site repair (client covers logistics for parts in some regions).
- Note: The warranty does not cover damage caused by improper operation (e.g., failure to follow the instruction sheet) or natural disasters.
Q3: Is professional installation required, and what are the on-site requirements?
A3: – Installation Option 1 (Recommended): Self-installation with free support. The client receives an operation manual, installation video, and online engineer guidance—suitable for clients with basic industrial equipment installation experience.
- Installation Option 2: On-site engineer service. Hella Water can send engineers, but the client must cover visa, flights, accommodation, and labor costs—recommended for complex scenarios (e.g., integration with existing production lines).
- On-site Requirements: Flat and stable ground (supports system weight ~3000KG), 380V 3-phase 50Hz power supply, raw water inlet pipeline (matching DN100 interface), and drainage for backwashing wastewater.


